CURBSIDE PICKUP
Uniontown Public Library (UPL) Curbside Pickup FAQs
If you or any members of your household are experiencing a fever, cough, or any COVID-19 symptoms, please do not schedule a curbside pickup.
Who can use Curbside Pickup?
Curbside Pickup is available for current physical library cardholders whose accounts are in good standing. If you have a balance of $10 or more, that balance must be paid below $10 before you can request and pick up any item. For the safety of our staff, we will not process payments curbside. You may call the library and make payment over the telephone. Curbside Pickup is not available for Virtual Library Card Holders. Virtual Library Card Holders only have access to our electronic resources.
How do I reserve items?
Place requests online via WAGGIN or over the telephone. There is no fee for this service. If the item is not at UPL, a request cannot be placed at this time. When placing a request using WAGGIN, you will see “item unavailable” if you are trying to place a hold on an item outside your home library. Requests for Inter-Library Loans are not available at this time. Library staff will take telephone requests during the following hours:
Monday – Friday 10am – 1pm
Requests are limited to 10 books and 6 DVDs per library card account. Books will be checked out for 3 weeks and DVDs for 1 week. As we are required to quarantine physical materials for 3 days, requests for additional materials can only be filled every 3 days after we’ve checked in the materials that were returned.
How will I know my items are ready and what time can I pick up my items?
A staff member will call you to let you know the items are ready. Curbside Pickup will be scheduled for you with a return call and pick-up will be on the same day as you ordered your items.
How does Curbside Pickup work?
1. Reserve your item online or over the telephone by calling 724-437-1165. If you are registered at a
WAGGIN library other than UPL you may still place a hold request for items at our library by phone.
All materials must be picked up and returned to UPL.
2. When arriving, enter the parking lot at the rear of the library and park in your assigned numbered
parking space.
3. Stay in your car. Open the trunk or back door of your vehicle. A staff person will deliver your items.
4. If you are walking up for curbside pickup, go to the parking spot assigned to you. A staff member
will deliver your items on a rolling cart. You will take the items off the rolling cart at a safe
distance from the staff member.
How do I renew items?
You may renew your items online or over the telephone. To renew online, login to your account. You may renew items if no one else has requested them, and if the renewal limit has not been reached.
Where do I return items?
For your safety and ours, YOU MUST RETURN ITEMS TO THE JEFFERSON STREET BOOK DROP. All returned items are placed in quarantine for 72 hours before being checked in and placed back on the shelves. Items will be marked as returned in your account shortly after that 72-hour period. Overdue fees will not be charged during the quarantine period.
I return my items, but my account says they are not checked back in yet.
In order to ensure the safety of our staff and patrons, we are placing all returned items into quarantine for 72 hours before checking those items in. Your items should be marked returned shortly after that time. Overdue fees will not be charged during the quarantine period.
What are the safety precautions your staff is taking?
All staff members are required to wear gloves, a facemask and will practice social distancing from other staff members and members of the public during curbside service. All items returned to UPL during this time are placed in a 72-hour quarantine before being placed back on the shelves. We reserve the right to refuse service to anyone who jeopardizes the safety of our staff and/or patrons.
Can I donate gently used books, DVDs, etc.?
Donations of physical materials are not being accepted at this time.
Can I park in the library parking lot?
The library parking lot is only open for Curbside Pickup.
